Carrier connection
NZ Post.
Connected to dispatch.
Scope NZ Post service selection, labels and dispatch handoff against your carrier account.
Responsibilities
Agree where each record belongs.

A supported dispatch workflow does not establish a pre-built carrier connector. Agree the connection method and limitations during scoping.
What flows where
Scope the records in each direction.
These are proposed flows for scoping, not a promise that every object or event is already supported.

| Record | From → to | Trigger | Scope note |
|---|---|---|---|
| Service and shipment details | OpsUI → NZ Post | At dispatch preparation | Confirm rating and service-selection scope. |
| Label and tracking reference | NZ Post → OpsUI | After shipment acceptance | Connection and account support to confirm. |
| Manifest / dispatch handoff | OpsUI → NZ Post | Agreed dispatch cut-off | Confirm direct API, aggregator or file requirements. |
| Tracking updates | NZ Post → OpsUI | When supported events arrive | Event coverage and timing require verification. |
Set up the connection around your operation.

Confirm access
Bring your NZ Post account type, service mix and shipping locations.
Agree the mapping
Confirm rate, label, tracking and manifest access, including printer formats.
Test the handoff
Test representative parcels, rejected addresses, label retries and end-of-day handoff.
Questions about NZ Post.
Is the NZ Post connector live today?
The Shipping/Outbound module handles the dispatch workflow today; the specific NZ Post connector (direct API vs eShip handoff) is scoped against your account during implementation. Existing NZ Post customers move across without re-papering the carrier relationship.
Do you support CourierPost and eParcel both?
Yes. Both flows fit the same dispatch lifecycle in OpsUI. The carrier service selected at order entry routes to the right downstream NZ Post product.
Your next step
Bring your system. Map the connection.
Share the account or version you use, the records that matter and the exceptions your team needs to handle.